We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of What Else (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whatelse.co.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping, bag match photo. Seller put key as a gift. Smell
13 Feb 2019 23:10
Third time this bag! Very happy! Thank you!
12 Feb 2019 15:37
Nice bag. Thought the handle will be longer
8 Feb 2019 00:31
Super Fast shipping! Very satisfied!
7 Feb 2019 04:00
Bag class, shipping Peter two weeks. As the photo. Reverse Side Of The hairy, suede, looks good. Thanks to the store and five stars definitely!
6 Feb 2019 22:51
Normal case. Thank You Very Much! Smell was terrible. Handle climbed, but it's not deffekt, likely bare them better. The last photo shows
6 Feb 2019 12:27
Bag store sent 19.01, commissioned 06. 02. seller fast sent the bag and it is quite quickly arrived in PE. the Goods all the way to track. the bag is packed in several packages. to describe exactly. product matches. дефеетов No. A castle. there Are neriyatny smell of glue. like the smell of rubber. everything else is fine.
30 Jan 2019 18:46
23 Jan 2019 11:59
Cool bag! All is super! recommend!
21 Jan 2019 12:31
15 Jan 2019 23:15
Kabelka them perfektní
15 Jan 2019 10:47
Bag very nice quality, finishes are perfect, it is even more beautiful than on photos. I recommend this store for the timeliness of order processing, free was very fast, 11 days to France, a record!
14 Jan 2019 01:38
Exactly as described , very good apperence and quality.. Liked very much!!
10 Jan 2019 19:20
Ordered the bag for the second time, complies with. Delivery fast enough 2,5-4 weeks. Quality good, money fine. First served for a year and only after that, a little climb round handle
4 Jan 2019 09:04
Nediduke, tvarkinga rankinė. OK.
3 Jan 2019 23:36
The bag arrived before the expected and I am very satisfied with the quality.
1 Jan 2019 09:15
Great bag, for the second time. Thank You for a small gift)