We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of What Else (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whatelse.co.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack come fast, excellent quality, accurate description, all packed super, communication with the store 5. thank You will order from this store more
7 Feb 2019 02:54
3 Feb 2019 12:14
The pack good. Track отслеживалая, backpack come quickly, within two weeks. Quality can be said that, if not one thing. Marriage is a small back pack as cut with a knife, which may eventually raspolztis. Seller sociable, gave a discount 2 $, everything is fine, but the marriage a little upset.
29 Jan 2019 00:14
Shipping to US. Korea 10 days. Backpack super!
23 Jan 2019 02:07
The pack good, all sewn, neat interior pockets, no smell. It was packed well. Shipping to Murmansk 19 days.
19 Jan 2019 00:22
Bag is very high quality!! But Shipping 2.5 months upset (((
13 Jan 2019 10:34
Super. Meni duzhe Spodobaev. Not помнялися. A bike you dyakuyu
13 Jan 2019 06:50
Small backpack, thought to be greater. Shape holds, dubovenky slightly. Packed very well. Along the zipper a little glue (see the photo). Overall a good backpack for the money.
12 Jan 2019 11:06
8 Jan 2019 04:18
Backpack good, all sewn, were small brush glue on Back-wiped off without problems, the store made-bought for 1760₽. Original lining, carefully designed pockets, even for cards/business cards/gaps have department! Wine Color, cool, like the photo of the seller, not wine! Strap back trimmed with cloth. Track to track, to Moscow for 16 days.
20 Dec 2018 08:56
Very nice , high quality backpack! Perfect package!I really suggest this store! Thank you
29 Nov 2018 10:39
Backpack is very much. Order 11.11. Came in 29.11. Very good price. At that time was worth 25.90 €, but with all coupons, cost me at 16,89 €. I like to buy the Reserved for 30 € and it is inferior in quality this backpacks. Advise
1 Nov 2018 04:06
Backpack drop dead! Delivered in 8 days in Omsk. Quality is excellent, all rovnenko, no odors. Packed in a protective film, the inside is filled with air. Buy in ALI discount 1956р. A backpack in store for 4000r, discount give for 2350р. In General, the order, you will not regret!))
30 Oct 2018 08:10
Long service quality is super
23 Oct 2018 12:58
Everything as described. Good shape, nice material. Cool!