We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of What Else (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whatelse.co.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The pack good, looks more expensive. Thank You Very Much.
23 Dec 2018 02:59
Come well packed full with air, so never hesitated to road. The Only negative thought that it is bigger. Bought at a discount of 1300, worth the money. Thank you.
13 Dec 2018 10:10
Backpack good design; fashionable, good quality; high quality leatherette. accessories beautiful, flat seams. the Size of a small backpack, but must be placed. I is looking for.
12 Dec 2018 13:05
It was packed as always good, all locks and metal parts wrapped inside the air bags. Touch backpack soft and smooth, fabric thick padding, not thin and rustling, like paper, all stitched good zipper does not. Backpack roomy, as always with David Jones :) but in a pocket on the back of any smartphone, no passport cover I have not got in. Lanyards with inside cloth, non-slip. IN general, backpack I very happy, even when shipping it a little and hesitated in corner, think, will recover soon.
9 Dec 2018 08:08
Very very very very good and quality!
4 Dec 2018 08:36
Cute backpack, quality high places, as always, the fourth case of this shop, very happy. Packed package was in the package, pupyrki, inside the air bags, not the most reliable packaging, but lucky backpack not hesitated.
16 Nov 2018 15:13
Backpack high quality, beautiful, convenient, roomy. Sewn all smooth and good, pleasant to the touch. Amazing color, blue-green, not describe, very beautiful. Hardware is good. A Little scratch from the bottom, if you do not know, quietly, think, damaged during delivery. The small hall was, from what burst inside, but eventually all straightened out, it pleases. Track to track the delivery about 3 weeks to Saratov. Seller sociable, respond immediately. Advice store inside put the paper and more, in order to avoid deformation of goods.
26 Oct 2018 10:52
Color is blue, most of the subdued. To Peterburga posting was 3 weeks. Satisfied with the goods. Thank you
11 Oct 2018 23:03
Backpack wonderful. Very like this firm, so ordered with peace of mind, know that there is a quality product. Arrived very quickly, a week for 2
8 Oct 2018 23:57
Mixed impression left backpack. Yes, good quality, all is. Color, quality leather, hardware, lining-All good. Small but roomy by two independent offices. But backpack come very wrinkled-In front pocket burst package, there were strong at the base. Skin tight, so think that not smoothed. (IN general, a lottery.
25 Sep 2018 10:13
Very cool backpack, very high quality, with coupons store got me in 1100. It's all a fairy tale, I am very happy. Thank you!!!
24 Sep 2018 04:29
Very good quality backpack
10 Sep 2018 09:13
Very high quality product, color d. camel in life as dark beige, I like the looks expensive. Delivery fast.