We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of What Else (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whatelse.co.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything in the photo) bag reached 2 weeks) value for money) store mixer)
7 Feb 2019 01:26
6 Feb 2019 22:31
Good bag, small but roomy. color is beautiful. shipping chose to send from Russia, store 2 week did not order, as a result of still sent from China
5 Feb 2019 08:07
Best mini handbag, which ever had! All carefully packaged, without any flaws, no smell! Also a bag for handbag included) Fast shipping! Thank You!)
5 Feb 2019 02:32
Goods come pretty quickly, 15 days (usually to Saratov much longer), that was sent from China instead of Russia as I choose when buying (but store warned about it). Of complaints only tight running locks, hope will become better. IN general, the rest are satisfied. Thank you!
17 Jan 2019 07:19
Bag of good quality, delivery fast, store recommend))
11 Jan 2019 09:52
Such a beautiful cute bag
10 Jan 2019 05:33
Thank you!!! Bag me very much. Advise everyone to buy this product. Also recommend this store. Special thanks to him for handbag.
5 Jan 2019 21:38
This is my last order on Ali, in City MALL, I found the exact same bag cheaper by 200.
5 Jan 2019 17:11
28 Dec 2018 06:12
Order 16.12, 27.12 received the parcel. Supplier sent the package on the last day. Bag to my surprise was solid and тяжеленькой, will get used. Packed very well, in a lot of paper to not myalos. Not a good length adjustment handle, provided 2 position, strange, that did not add more holes, as shoulder, for more a for adjustment. IN general, the store and bag happy.
19 Dec 2018 22:38
Quite good quality although zip is hard and due to cut there are holes in departments. also not relaly nice that strap is not available. anyway, the bag is good
16 Dec 2018 06:17
A second time. First time I wrote is not the clutch. This came as shown on the picture, but with defects-belt cracked, holes with some, fabric looks very cheap shoulder bag, the front side, about the lines have traces of Red handle… Locks work OK, but in their pockets, side cloth clips not sewn onto the base-as a result of every little thing will not put a. the chances are that it will fall out when pocket open full… Shipping is fast enough to DV, but the store sent the goods
15 Dec 2018 04:18
Fast shipping to Moscow. Bag is not bad. Almost no foreign smell and instantly blown away. Flat seams, made very neat. External material without marriage. Come in several packages. Zipper open hard, is not developed. A Little disappointed holes at the bottom of all offices, poured out small things. IN the smallest kormashek placed maaalenky phone (S4 Samsung), the focus length S8 +. Documents and big purse. Generally handbag almost happy.
11 Dec 2018 03:05
Bag very nice and neat look. Color-dusty pink. Shipping-1 month. It was packed well, inside the bags were bags with air. Recommend this store!
8 Dec 2018 10:14
Bag is beautiful. It is small in size. Zipper is very tight.