We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of What Else (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whatelse.co.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
La Borsa è arrivata in 10 giorni, con Il Corriere SDA. È molto bella l'avevo visto in UN negozio A Venezia, ChE IN offerta costava 45 euro, prima costava 65. Sono molto soddisfatta è molto bella, la Pelle Finta è di buona qualità e Al tatto sembra Vera, tutte le cerniere funzionano bene. È abbastanza piccolina Ma dentro CI sta il Minimo indispensabile: le Chiavi, Il Telefono, un piccolo portafoglio e anche una bottiglia d'acqua da 0,5. Tornerò di Nuovo ad acquistare Qualcosa in questo negozio! Bag perfect quality, order delivery of Italy and received the goods within 10 days. PU leather is very soft and when you touch like a real one. All locks work well, inside it is certainly a little, but you can put: Keys, phone, small purse and water bottle 0,5. Will be ordering more in this store!
29 Nov 2018 23:29
incredibly friendly, they are quick in replies ... just praise and recommend cooperation ... the product is very good and looks the same as in the picture
9 Nov 2018 06:53
Bag very good, made with high quality and perfect size, came very quickly, days for 10
31 Oct 2018 09:38
Elegant bag. Do not hesitated, inside were airbags. All fittings were обертана, odorless and sticking. Of course, that the skin is not genuine, but it is extremely soft to the touch. Locks work fine. Interior Decoration such as perfect as outside. The Only negative-it's size. I think that it will be a little longer. But it's not so critical. Bag was 2.5 weeks.
21 Oct 2018 08:00
Less than a month delivery. Attentive store. Always respond to messages, solve all questions. Recommend.