We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of What Else (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whatelse.co.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Track to track. Bag not hesitated, well packed. Strap longish, will have to make additional holes
9 Feb 2019 02:41
Fast shipping, as the photo
9 Feb 2019 01:38
Packed super. Bag as the photo, you can safely take
16 Jan 2019 02:37
Delivery very fast, ordered 2.01, 14.01, the second is purchased from this store and another in store, like the price and quality, all happy hundred
14 Jan 2019 02:26
Bag good, quality good, recommend.
12 Jan 2019 04:37
The bag is the same as the picture. Color, material, size are the same as in the description. No smell. Bag light. Shape holds. Material quality, neat seams. Will last a long time. For me a huge plus, that many compartments. Outside the sides 2 zippered pockets. The recess has 2 pockets, 1 zipper, 2 without zipper. Buy I bag, notebook A4 fit, with zipper closed not butt, and there is little space. Strap is adjustable through slotted holes like regular straps. One bag will be long, for example, girls short, need to do more slots, think it's not a problem. Perhaps, for me it is the only negative, which is easy to fix. Purchase I happy, thank you!
10 Jan 2019 21:21
Beautiful bag, good quality. Thank you!
10 Jan 2019 11:30
Goods reached 1,5 months, is not the first time this book store and always satisfied! Bag is great, but the color is slightly different from that in the picture, seller recommend!
10 Jan 2019 07:46
Bag in the description. No smell, flat seams, thread not hang tight C/B lining. Packaging Bag is also the top-package with air, protection from hardware. The Only negative to transfer-a month stuck in customs, but then came for 5 days.
26 Dec 2018 08:44
Excellent quality, looks very durable. The size is good, not too big or too small. IS exactly as the description.
11 Dec 2018 07:21
All match. Bought for 1670 for pre-order. Shipping Volgograd 30 days. Quality like. Bag light, to thigh.
29 Nov 2018 23:23
they are incredibly friendly, they are quick in the answers ... just praise and recommend cooperation
24 Oct 2018 02:53
Bag is very good. High quality, spacious, despite the small size. Recommend Delivery ukrainu Dnieper 2 weeks. Well packed, not wrinkle.
18 Oct 2018 20:11
Bag came quickly for 19 days in Kemerovo region. the Seller after payment immediately sent the parcel, answered all the questions, for which he thank you very much! IN general I happy, though a little angle bags have hesitated, but in general, good!