We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of What Else (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://whatelse.co.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag is good but small, fairly roomy, intermeddle in 4-5 notebooks
23 Jan 2019 10:01
Thank You very much! The quality is excellent. All like
17 Jan 2019 05:31
Order arrived very quickly, for 3 weeks, the post to pay 50₽, and in general, as normal, bag good
13 Jan 2019 12:57
I love the green color and the accents on this bag, but the bottom of the bag is pieced together in two parts, glued down, and I anticipate that this will not make for a very long life for the purse. I also don't like the interior lining-- it's very loose and noisy. It sounds like wadding up a paper ball as you're digging for an item. I love-love-love the front pocket and I like the design, but I think the magnets in front should be deeper (it's harder to close than it should be with magnets) and the inner zipper slider is very small and difficult to locate and pull when using the bag in public. Overall, it's a cute bag, but not an everyday bag due to the difficulty of opening and closing the inner pocket and the outside magnet clasps.
10 Jan 2019 08:37
Lovely bag. Go for 2 weeks. Fit bit: notebook, wallet, comb and a little bit of trivia. Nice and stylish. Was short-lived. Thank You Very Much!
7 Jan 2019 14:46
OMG! I love it! the bag looks exactly as shown in the pictures.
1 Jan 2019 08:37
Bag good, but small. Notebook common included, but something more size not fit. Monitored at all times. Small pen is purely for decoration, for her bag I don't advise you to wear. The Only Thing that I don't like is that magnets to very small, they are hard to get
27 Dec 2018 12:24
Lovely bag excellent quality but small enough
27 Dec 2018 03:57
Nice handbag Satchels, cute .. I really like it
22 Dec 2018 23:55
Very cute briefcase! Thick leather, size compact, but roomy. Only the lining of some шуршещего material. But still purchase very happy!
17 Dec 2018 06:47
Very well. Even better than I thought. The bag looks good. Further, now very fast. A 10
15 Dec 2018 19:56
Great bag! Done very carefully and accurately. Flat seams, edges are treated. His Wife is very happy. Recommend store and product.
13 Dec 2018 19:07
Great bag looks like genuine leather, size body and many seats, n it seems no more than ordinary notebooks Come with marriage, possibly damage by way of a dispute, promise to return the money, and settled in my favor, recommend! came to SF for 23 days